Terms of Reference (ToR): Design, Development, and Deployment of Websites for Seven Chamber Associations

Introduction:

The Rwanda Chamber of Tourism (RCOT) serves as the coordinating body for private sector companies in Rwanda’s tourism and hospitality industry. RCOT represents over 1,300 members across seven key associations within the tourism and hospitality industry.

Mission

RCOT’s mission is to foster a favorable environment for tourism and hospitality businesses, ensuring they contribute significantly to Rwanda’s economy.

Membership and Associations

RCOT includes seven associations:

• • Rwanda Hospitality Association (RHA)
  • Rwanda Tours and Travel Association (RTTA)
  • Rwanda Safari Guides Association (RSGA)
  • Rwanda Hospitality and Tourism Educators Association (RHTEA)
  • Rwanda Association of Travel Agencies (RATA)
  • Rwanda Community Tourism Association (RCTA)
  • Rwanda Association of Professional Conference Organizers (RAPCO)

The Rwanda Chamber of Tourism (RCOT) invites qualified individuals or organizations to submit proposals for the Chamber Association Websites Revamp project. This ToR outlines the scope of work, deliverables, and other relevant details for this engagement, aimed at modernizing and redesigning the websites of RCOT’s seven chamber associations.

Project Overview:

• Project Title: Design, Development, and Deployment of Websites for Seven Chamber Associations
• Objective: To create modern, mobile-optimized, and user-friendly websites with CMS integration and interactive features for seven chamber associations under RCOT.
• Duration: 3 months
• Location: Rwanda

Scope of Work:

The project scope includes:

• Redesigning and developing websites for seven chamber associations.
• Implementing a CMS for streamlined content management.
• Optimizing websites for mobile devices.
• Adding interactive features like event calendars and member directories.
• Enhancing website visibility through SEO tools.
• Providing training and post-launch support.

Tasks and Deliverables:

1. Fully redesigned and functional websites.
2. Integrated CMS for easy content management.
3. Mobile-optimized, responsive websites.
4. Event calendars, member directories, and contact forms.
5. SEO tools and analytics for monitoring.
6. Comprehensive training and user guides.

Qualifications

Education and Work Experience

• Proven experience in web design and development, particularly in creating user-friendly, responsive websites with interactive features.
• Demonstrated ability to manage the graphic design and technical implementation of user interfaces in a web-based environment.
• A comprehensive portfolio showcasing achievements in similar projects is required.

Technical Skills and Expertise

• Strong understanding of user experience (UX) and user interface (UI) design principles, including conceptual design.
• Expertise in front-end technologies such as HTML, CSS, and JavaScript.
• Proficiency in frameworks and libraries such as Bootstrap, jQuery, and ReactJs.
• Skilled in industry-standard design tools like Adobe Photoshop, Illustrator, and Figma.
• Familiarity with Content Management Systems (CMS), such as WordPress, focusing on template design and implementation.
• Exceptional attention to detail and a keen eye for design aesthetics.

Core Competencies

• Professionalism: In-depth knowledge of web development and design, with strong analytical skills to understand complex problems and deliver tailored solutions.
• Communication: Exceptional spoken and written communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Teamwork: Strong interpersonal skills, fostering effective collaboration in diverse and multicultural environments with respect and sensitivity.
• Planning and Organizing: Demonstrated ability to plan projects efficiently, meet deadlines, and manage competing priorities.
• User Orientation: A user-centric approach to designing solutions that are ergonomic, intuitive, and tailored to user needs.
• Technological Awareness: Up-to-date expertise in web design trends, emerging technologies, and user experience best practices.
• Commitment to Continuous Learning: A proactive mindset to stay informed about the latest advancements in web design and development.

Submission Details:

• Deadline for Submission: 10th, January 2025
• Submission Email: info@rwandatourismchamber.org
• Required Documents: Proposal, portfolio, team credentials, and financial quote.

Download ToR: Click here to download the full Terms of Reference (PDF)